Empathy in Human Resources Management is something that comes up often. The idea of a stern leader, who rules with an iron fist, is outdated. Today’s leaders are expected to build relationships and trust to ensure they get the most out of employees. HR has the double burden of demonstrating empathy and teaching executives to model this kind of…
There may not be an “I” in team, but there is an “I” in disengaged. What does this have to do with leadership? Well, regardless of what, why and where you lead, you — as the leader — are directly responsible for the engagement of those who follow you. It’s up to you to decide…
As HR leaders work hard to retain talent during a historic labor shortage, they are trying to show employee appreciation. At the HR Exchange Network Employee Engagement and Experience online event, Mary Shelley, Chief People Officer at Tango Card, shared best practices for rewarding employees to inform them of their value to the organization. In the session, 5…
The right performance management process for your organization depends in large part on what you want to accomplish with it and what you’re willing to invest in it. Here are some principles to keep in mind when deciding on your policy and performing assessments: Performance reviews are often stressful and difficult because the employees don’t…
As a business, you are constantly managing your sales funnel–from the first point of contact with a prospect to their purchase of your service. But it doesn’t (and shouldn’t) stop there. Perhaps the most important part of your sales funnel is the follow-up post-sale. It’s in this time of follow-up that you build the ongoing…
Think for a minute about all you have done today. Now, from that list of tasks, how many would you say you have done well? Again, from the list of tasks you feel you’ve done a good job on, how many were you praised for by your manager or even a co-worker? We all crave…
There is never a better time to look towards the future than right now. Goal setting does not need to be constrained to the start of a new year. So, let’s look at three helpful tips for effective goal setting. First, what is a goal? A goal is defined as “the object of a person’s…
If you search Merriam-Webster for the meaning of “leader,” you will find some interesting definitions: Something that leads: such as something that ranks first A person who leads: such as a person who has commanding authority or influence Now, think of those in leadership in your life. Do they line up with these definitions of…
March Madness is upon us, and there is no avoiding it. Selection Sunday, when the NCAA Division 1 Men’s Basketball Committee announces which 68 teams made the 2019 tournament, is March 17. Games begin with the First Four on March 19 and 20 and culminate with the Final Four April 6 and 8. While this…
An article in the Harvard Business Review suggests that the traits that make someone become a leader aren’t always the ones that make someone an effective leader. Instead, efficacy can be traced to ethicality. Here are a few tips to be an ethical leader. Humility tops charisma A little charisma goes a long way. Too…
